About a trouble of software, I want to repair as much as possible. You follow the rule as possible, so that I give a precise response * There is rarely the case that an email does not touch me. You had better report it to this forum. [In the case of a report to a forum] You mention contents of a trouble in detail and the following matters to a forum of this site. * A version of Tapur * A version of Skype * A version of the OS and a service pack * Error messages [In the case of a report by an email] You mention contents of a trouble in detail and the following matters. * A version of Tapur * A version of Skype * A version of the OS and a service pack * Error messages A log file is generated by the following folders.
(XP) C:\Documents and Settings\ (a login user name)\Application Data\Tapur\log (Vista/7) C:\Users\(a login user name)\AppData\Roaming\Tapur\log You please attach a file made on the date and time when a trouble occurred to an email. The log file is deleted when it passes more than 10 days. E-mail address is support(a)tapur.com. (For an anti-spam, as for the following address, @ is displayed in (a) )
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